Your privacy matters.

This page explains how Omnivorian collects, uses, and protects information when you visit this website, contact the studio, or use Omnivorian games and related services.

Privacy Policy

1. Introduction

This Privacy Policy explains how Omnivorian (Pty) Ltd, referred to as “Omnivorian”, “we”, “us”, or “our”, collects, uses, shares, and protects information when you visit our website, contact us, play our games, or use related services.

By using our website, games, or services, you agree to the collection and use of information as described in this Privacy Policy.

2. Who We Are

Omnivorian (Pty) Ltd is an indie game studio based in Ballito, South Africa.

3. Information We May Collect

The type of information we collect depends on how you interact with us.

  • Website information: Basic technical information such as browser type, device type, approximate location, pages visited, and similar usage data may be collected through hosting logs, analytics tools, cookies, or similar technologies.
  • Contact and support information: If you contact us, we may collect your name, email address, message content, and any files or details you choose to send.
  • Platform account information: If you play our games through platforms such as Steam or the Epic Games Store, those platforms may provide limited information needed for gameplay, ownership, achievements, leaderboards, online services, or platform features. This may include identifiers such as a SteamID, Epic Account ID, display name, entitlement or ownership status, authentication tokens, and related platform data.
  • Gameplay and diagnostic information: We may collect or receive gameplay statistics, crash reports, bug reports, performance information, device information, save or session data, and similar technical data used to improve our games and fix issues.
  • Marketing and campaign information: We may use aggregated or anonymized data from advertising and analytics platforms to understand campaign performance and improve communication about our games.
  • Newsletter information: If we offer a newsletter and you choose to sign up, we may collect your email address and related subscription preferences.

4. How We Use Information

We use information for the following purposes:

  • To operate, maintain, and improve our website, games, and services.
  • To provide gameplay features, platform features, achievements, leaderboards, cloud or online functionality, and ownership checks.
  • To respond to support requests, business enquiries, press enquiries, and partnership enquiries.
  • To investigate bugs, crashes, technical problems, fraud, abuse, or security issues.
  • To improve game balance, performance, stability, usability, and player experience.
  • To send updates or marketing communications when you have chosen to receive them.
  • To comply with legal, tax, security, platform, and regulatory obligations.

5. Legal Bases for Processing

Where applicable data protection laws require a legal basis, we may process information based on one or more of the following:

  • Contract: To provide the website, games, platform features, support, or services you request.
  • Legitimate interests: To improve our games, prevent fraud, maintain security, analyze performance, and operate our studio.
  • Consent: For newsletters, certain cookies, or marketing activities where consent is required.
  • Legal obligations: To comply with applicable laws, regulations, tax requirements, and platform obligations.

6. Cookies and Similar Technologies

Our website may use cookies, local storage, server logs, analytics tools, or similar technologies for basic functionality, security, analytics, performance, and remembering preferences.

You can control or delete cookies through your browser settings. Some website features may not work correctly if cookies or similar technologies are disabled.

7. Third-Party Platforms and Services

Our games may be distributed through or connected to third-party platforms such as Steam, Epic Games Store, Nintendo, or other storefronts and service providers. These platforms may collect and process information according to their own privacy policies, account settings, and platform rules.

You can review the privacy policies for Steam and Epic Games here:

8. Sharing of Information

We do not sell your personal information.

We may share limited information when necessary with:

  • Platform providers, storefronts, and online service providers that help operate our games.
  • Hosting, analytics, email, customer support, crash reporting, and technical service providers.
  • Payment processors, storefronts, or commerce providers where purchases are made through third-party platforms.
  • Professional advisors, legal authorities, or regulators when required by law or necessary to protect our rights.
  • Business partners only where needed for a legitimate studio, publishing, technical, or operational purpose.

9. Data Retention

We keep information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, resolve disputes, comply with legal obligations, and improve our games.

Support emails and business enquiries may be kept for a reasonable period so we can respond properly and maintain business records. Diagnostic, analytics, and gameplay data may be retained in aggregated or anonymized form.

10. Security

We use reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No online service is completely secure, so we cannot guarantee absolute security. You should also take care to protect your platform accounts, passwords, and devices.

11. Children’s Privacy

Our games and website are intended for general audiences unless a specific product page or platform rating says otherwise. We do not knowingly collect personal information from children where parental consent is required by law.

If you believe a child has provided personal information to us without the appropriate consent, please contact us so we can review and delete the information where required.

12. International Transfers

We are based in South Africa, but the platforms, storefronts, hosting providers, analytics services, and other service providers we use may process information in other countries. Those countries may have different data protection laws than your country.

Where required, we rely on appropriate safeguards or service provider commitments to protect personal information when it is transferred internationally.

13. Your Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information. You may also have the right to withdraw consent where processing is based on consent.

You can contact us to make a privacy request. We may need to verify your identity before responding to certain requests.

For data handled directly by platforms such as Steam, Epic Games, Nintendo, or other storefronts, you may also need to contact those platforms directly through your account or their privacy request process.

14. Links to Other Websites

Our website and games may link to third-party websites, storefronts, social media pages, press pages, or services. We are not responsible for the privacy practices, security, or content of those third-party sites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the “Last updated” date on this page. Continued use of our website, games, or services after changes are posted means the updated policy applies.

16. Contact Us

For privacy questions, support requests, business enquiries, press enquiries, publishing enquiries, or partnership enquiries, you can contact Omnivorian using the email reveal button below.

Contact Omnivorian

For privacy requests, support, business, press, publishing, or partnership enquiries, you can reveal the contact email below.